Woolwich Service Users Project (WSUP) is a grassroots charity that provides practical and emotional support to those seeking help in our community.
We support people who are going through, or are at risk of, poverty, homelessness, addiction and any other life challenges. We offer essential services including a welcoming community space where people in need can access hot meals, showers, haircuts, a laundry service and a clothing bank. We are a non-judgmental environment and our doors are open to everyone in our community who needs us.
We partner with external organisations to provide advice and support sessions for our guests. These services include help with healthcare, housing, employment, skills training, addiction, debt and mental health issues. We also run a range of wellbeing activities, including yoga and meditation, to enhance our guests’ health and quality of life.
Trustees
Chris Hill – Chair
Derek Abel
James Billingham
David Cordery
Shree Datta
Andrea Leach
Tracy Stringfellow
Tej Virdhee
Our team
Darek Karwacki – Chief Executive
Alexis Bailey – Communications Manager
Lucy Callaghan – Business Relations Manager and Deputy Head of Operations
Jas Sahota – Head of Operations and Community Relations Manager
Ruth Wild – Senior Manager
What our guests have to say
“This place is magic, because there’s nowhere else to go. Other places have been shut down. They help you out when you come here, with food, and it’s a nice place to meet, to chat. The staff are really nice. Some of them I’ve known from other places and they remember me. Without this place lots of people wouldn’t survive.”
“Initially, when I first heard of it, I wasn’t sure what to expect, what to do. But when I came, I was excited and I participated in everything they were doing. I have tried to mix with many people who have come along, which I enjoy the most. I enjoy taking part in the art.”
“I was on the streets for three nights. I was lucky. A church got me off the streets and got me a room. I learnt about this place through another friend who comes here. I know people who have been on the streets for months, even years. Lots of people pick this place as their favourite, it gives them something to look forward to.”
“I like coming here because there are different faces, you get to know people. Staff are very polite and helpful. You can talk to the people here.”
“It’s like a little piece of heaven. When you come here you know nobody will give you any grief.”
“It’s a lovely service for people who haven’t got family or friends, and have got problems in life, to come and share.”
“WSUP’s a lifeline for people like me.”